Simplifying Social Housing Refurbishment
We transform void properties and resolve disrepair. Delivering certainty and speed and consistent high quality for North East Housing Associations and Local Authorities.
Delivering high-quality refurbishment, compliance and repair works across the North East
Managing social housing stock is a balancing act between strict budgets, Decent Homes Standards, and the urgent need to house families. The last thing you need is a contractor who over-promises, misses SLAs, or treats vulnerable residents with indifference.
At Expert Refurbishments, we have spent the last two years working in partnership with one of the largest social housing providers in the North East. During this time, we have delivered a wide range of planned, responsive and specialised works across occupied homes, void properties, care homes and assisted living schemes.
Planned Capital Works
We deliver full kitchen and bathroom refurbishments as part of capital investment programmes. Our team manages the complete process from strip-out to final finishing, ensuring minimal disruption for residents and full compliance with housing standards and specifications.
Void Property Refurbishment
As part of our ongoing contract, we refurbish void properties to bring them up to lettable standard within agreed turnaround times. This includes:
Full internal refurbishment
Damp, mould and condensation treatments
Compliance checks
Kitchen and bathroom replacements
Health & safety improvements
Decorating and finishing works
We consistently exceed the required timescales, ensuring properties are returned to the provider quickly and ready for new tenants.
Responsive Repairs & Disrepair Works
We carry out a wide variety of works, including reactive repairs and disrepair works; abiding by court-agreed specifications and timescales. Our experience in managing urgent and high-priority cases means we can deliver works quickly, safely and to a high standard while meeting all regulatory and reporting requirements.
We have also delivered extensive works within care home and assisted living environments. These settings require sensitivity, careful planning and strict adherence to safeguarding and access protocols.
Our team is fully trained and experienced in delivering:
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Adaptations
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Accessibility improvements
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Internal refurbishments
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Repairs and maintenance tailored to vulnerable residents
The feedback from both staff and residents has been extremely positive, and we continue to receive ongoing work as a result of our quality and reliability.
Care Homes & Assisted Living
Continuing Growth & Future Tendering
Following our proven success, we are now expanding our team and capacity to take on additional social housing contracts across the region. We are actively tendering for new frameworks and partnerships, and are committed to investing in our workforce, systems and processes to ensure we can deliver at scale while maintaining the high standards we are known for.
Why Social Housing Providers Choose Us
Reliable delivery within strict timeframes
We consistently meet or exceed all required timescales, ensuring properties are returned to providers quickly and efficiently. This commitment to timely delivery is crucial for managing demanding turnaround times for void properties and court-ordered repairs.
Excellent communication and customer care
We prioritize clear communication with both staff and residents throughout every project. Our focus on strong customer care has resulted in consistently positive feedback from all stakeholders.
High-quality workmanship
Our experienced team manages the complete process from strip-out to final finishing, delivering all works to a high standard. We ensure every job meets housing standards and specifications.
Strong compliance processes
We adhere strictly to all regulatory and reporting requirements, ensuring full compliance with housing standards and specifications. Our processes cover health & safety improvements and the rigorous standards needed for sensitive care home environments.
Flexible workforce and specialist trades
We have a flexible workforce and specialist trades available to tackle a wide variety of works, from full kitchen and bathroom replacements to specialised damp, mould and condensation treatments. This allows us to respond effectively to diverse property needs.
Proven track record across diverse property types
We have successfully delivered a wide range of works across occupied homes, void properties, care homes, and assisted living schemes. This experience demonstrates our ability to manage works across diverse property types and complex settings.
Consistently positive feedback from residents and providers
The feedback from both residents and social housing provider staff has been extremely positive. Our ongoing work is a direct result of our quality, reliability, and commitment to excellent service.
Our Work
From start to finish, the job ran smooth. I was really impressed with the overall quality of the work and there was no mess left behind. The kitchen worktop looks amazing and everything fits flush. Big recommendation to Matthew, 5*!